Frequently Asked Verification Questions

Verifications for employment and income are made simple and secure with Vault Verify.

  • Verifier FAQs

  • Employer FAQs

  • Employee FAQs

Is there a cost to register or obtain a commercial verification?

While registration is free, each verification has an associated fee. An employment verification report costs $39.95, an income verification report costs $42.95, and a re-verification of either is $29.95.

Is there a cost to register or obtain a government verification?

How long does registration take?

Why did my registration link expire?

Why must our organization be credentialed?

How do I find a company code?

What if there is no record of employment found during my search?

Why was my credit card declined?

I forgot my login information. What should I do?

I forgot my login information. What should I do?

Please contact our support team at [email protected] for help.

How can I see the number of search transactions within a given timeframe?

How can I view a report someone obtained on one of our employees?

How can I contact your team for assistance?

What should I do if I don’t know my Employee ID number?

If you don’t know your Employee ID number, upload a copy of a government-issued photo ID (like a driver’s license, state ID, or passport) instead.

Why are my login credentials not working?

I forgot my login information. What should I do?

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