
Frequently Asked Verification Questions
Verifications for employment and income are made simple and secure with Vault Verify.
Is there a cost to register or obtain a commercial verification?
While registration is free, each verification has an associated fee. Pricing for an employment verification report starts at $45.95, and pricing for an income verification report starts at $50.95.
Is there a cost to register or obtain a government verification?
How long does registration take?
Why did my registration link expire?
Why must our organization be credentialed?
How do I find a company code?
What if there is no record of employment found during my search?
Why was my credit card declined?
I forgot my login information. What should I do?
I forgot my login information. What should I do?
Please contact our support team at [email protected] for help.
How can I see the number of search transactions within a given timeframe?
How can I view a report someone obtained on one of our employees?
How can I contact your team for assistance?
What should I do if I don’t know my Employee ID number?
Many times, your employee ID can be found within your payroll or HR system or may be listed on your paystub. If you are unsure of your Employee ID, we recommend you contact your HR Department directly. Vault Verify does not have access to your employee ID.
Why are my login credentials not working?
I forgot my login information. What should I do?
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